Crowdworks AI & SK Shieldus Develop ‘AI Assistant’ Specialized for Customer Care
On the 26th, AI tech company, Crowdworks AI, announced its collaboration with SK Shieldus to develop the ‘AI Assistant,’ A real-time AI-powered solution for customer support script generation. This service is the first in the industry specifically designed to optimize customer care in sales departments rather than in customer call centers. The ‘AI Assistant’ leverages […]
Developed an “AI Nutritionist” Feature for Company D’s Diet Coaching App
Healthcare Platform Company D, “We want to develop an AI nutritionist that assists coaching consultants in suggesting healthy meal plans to clients and responds promptly and accurately to their questions!” Client D is, A beauty and healthcare platform company that develops a diet coaching app through joint research with a leading diet-focused Oriental medicine clinic. Project […]
Ensuring AI Reliability: The Importance of LLM Evaluation and Red Teaming
On June 18, Crowdworks’ third AI Conference was held at Conrad Hotel in Yeouido, Seoul. Starting with an opening speech by Crowdworks CEO Wooseung Kim, he shared data strategy insights on how companies can successfully utilize AI. More than 200 enterprise customers participated in the conference, showing the strong interest in LLM. The following is a brief reconstruction of the presentation by Jinwoo Lee of Crowdworks’ Enterprise NLP team, “LLM Service Reliability Verification Evaluation,” with video clips from the conference.
Why Companies Good at Data Are Sure to Rock with LLM?
Editor’s NoteOn April 17th, ‘ACC(Advanced Computing Conference)+ 2024’ was held at COEX in Seoul. During this event, Crowdworks AI’s CTO, Hyungjoo Lee, led a session to share insights on the importance of data in the process of adopting LLM within enterprises. The session hall attracted over 200 attendees, highlighting the intense interest that enterprises have […]
Top 5 Best Global Brand’s Research Institute develops an industry-specific ‘AI translation app’
Project success story S Group’s Research Institute aimed to develop accurate multilingual AI translation app specialized for construction and shipbuilding sites. Client S A strategic Research Institute under a leading Korean conglomerate focuses on global environmental issues and safety accident prevention. It provides guidance on environmental, health, and safety matters, along with on-site consulting and […]
Crowdworks Appoints Woosung Kim as New CEO to “Accelerate Data and LLM Business Synergies”
Seoul, South Korea – Crowdworks, a leading AI tech company specializing in ‘trustworthy AI’ development, has announced the appointment of Woosung Kim as its new CEO. The decision was ratified during the company’s annual general meeting held on the 29th March 2024. In his inaugural address to the staff, Kim outlined his strategic vision for […]
How do you measure AI ethics? (1)
Writer Woo, Han-gyun | Associate Professor, Sogang University Graduate School of Technology Management Professor Woo received his B.S. and M.S. in Business Administration from Seoul National University and his Ph.D. in Business Administration (Management Information Systems) from Georgia State University. He has been an assistant professor at Le Moyne College, New York, and a professor […]
Crowdworks AI to showcase tailored LLM data services at MWC 2024
Crowdworks AI, a data-driven AI technology company, announced today that it will be participating in the Mobile World Congress (MWC) 2024, the world’s third-largest IT exhibition, which kicks off on February 26 in Barcelona, Spain. Crowdworks AI is the foremost data-centric AI provider in Korea, trusted by more than 500 companies including leading AI companies […]
RLHF and DPO Compared
Introduction Reinforcement Learning from Human Feedback (RLHF) and Direct Preference Optimization (DPO) are two approaches in the field of large-scale language models used to enhance models through human guidance. This exploration on the two approaches aims to delve into the distinctive features of RLHF and DPO, providing insights into their applications, mechanisms as well as […]
Lotte Department Store builds ‘AI Letter Generation Model’ for Year-end Event
Lotte Department Store, “We’d like to present a special experience for customers to write letters with AI.” Starting the project… When was the last time you wrote a letter to someone? You’d probably express your gratitude by text or messenger instead of a letter, and you might have an uneasy experience of what to say […]
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