2024년 April 24일 Use Cases

WorksOne, the LLM that best understands enterprise

Introducing Crowdworks AI’s WorksOne: The LLM that best understands enterprise

Crowdworks AI has been developing various LLMs required by diverse enterprises, and a recurring challenge has been the difficulty faced by LLMs in understanding the business terminology.

In response to this challenge, Crowdworks AI has undertaken various efforts to find solutions. Leveraging our extensive experience and technological capabilities in data building, we have created WorksOne, a specialized SLM tailored to the requirements of the business environment.

WorksOne is the model optimized for the business environment, built on an open-source model with 7 billion parameters and 10,000 business-specific datasets. Here’s a brief introduction to WorksOne.

Our Values

✔︎ The LLM with the best understanding of business language

The format of results required through LLMs varies greatly depending on the industry or environment of enterprises. WorksOne is an LLM that has been trained on datasets designed to respond in formats preferred by enterprises, such as numbers, sentences, paragraphs, or commonly used verbs. We optimized the model by building business-specific datasets, analyzing the data characteristics of enterprises such as finance, retail, and public sector organizations to identify business-specific terminology, writing style, and reporting types.

✔︎ The LLM with easy integration into enterprise internal systems

WorksOne can reliably output answers in JSON format with the designated key values and structure. Its seamless integration and extensibility with internal legacy systems enhance data exchange and interoperability between systems.

✔︎ The LLM capable of effectively utilizing both internal and external enterprise data

We’ve built datasets optimized for RAG, facilitating the generation of effective responses that include a wealth of information from both internal and external sources within the enterprise.

Comparing the results, you can discern differences

For LLMs for enterprise use, it is critical to reliably produce accurate responses, as even a single space or typo in response can cause users to spend significant resources on pre/post-processing. WorksOne has been validated to deliver high-quality results that satisfy diverse requirements and response formats required by enterprises, as confirmed through both internal testing and comparative assessments against other models.

Example of comparing answers

In the given example, other models, including GPT, have shown results with noise or missing items in JSON responses. However, WorksOne generated responses reliably based on the requested key values.

The standout feature of WorksOne lies in its high-quality datasets

✔︎ Crowdworks Enterprise Fine-tuning Data Framework

Crowdworks AI possess world-recognized AI data technology as well as the largest data deployment experience and expertise. WorksOne has optimized the training data and model performance according to Crowdworks AI’s Enterprise Fine-tuning Data Framework, ensuring that the model is tailored to the needs of Businesses.

✔︎ Learn high-quality language fine-tuning datasets built by business expert

WorksOne is trained on high-quality datasets built by selecting advanced/specialized workers among CrowdWorks AI’s 600,000 data workers. As a result, it offers more accurate and effective responses in business-specific environments compared to other models.

A veteran planner with 15 years of experience	Experts who have passed our own verification(qualification test)
Senior Corporate Planner with over 15 years of experience (Experienced in extensive report writing such as IT planning and strategic planning)	Assessment of document structuring skills based on business-standard language utilization and expression, adherence to response type, and the ability to structure documents, drawing from experience in writing across various industries