Global AI Trend 13: AI helps inquiries, counseling and reservations.

• With the development of AI voice recognition technology, scope of AI based counseling is expanding. In many industries, such as AI counselors who respond to customers by recognizing emotions with their voices and selling customized products through AI automatic recommendation, AI psychological counselors who provide psychological counseling, and AI callbots that help make restaurant reservations, AI is becoming a partner that helps you reduce the workload of employees and work more efficiently.

‍It not only analyzes the customer’s voice wavelength to detect emotion, provide customer service and financial counseling by itself, it is also used as an auxiliary tool for human counselors. AI counseling assistant program that helps human counselors convert real time conversations into text messages, when they receive calls from customers, and automatically displays guidance pages for customers’ needs. It recommends products by itself and assists counselors.

AI counselor that serves customers and sells customized products.